Dr. Numb® Shipping Rates and Policies

Free Shipping on Orders over $79.00 (United States, Canada, United Kingdom and Australia only)
One Day Handling Time, Place Order Before Shipping Cut-Off

Domestic Shipping within Continental USA, Canada, United Kingdom and Australia

  • Standard Overnight Delivery
  • Priority Overnight Saturday Delivery
  • Express Delivery Options
  • Standard Delivery Options

International Shipping Options Available

  • Worldwide Standard
  • Worldwide Express

Quality Assurance

All Dr. Numb® products we carry are compliant with Good Manufacturing Practices (GMP), and Health Canada standards in terms of ingredients, formulas, facilities and operations. We ensure that the Dr. Numb® formula is consistent in every finished product.

Delivery

Dr. Numb® always believe that people across the globe should be able to live a life free from unnecessary pain. Our job is to make it happen that every household will have access to various Dr. Numb® products.
Dr. Numb® Products are shipped domestically within USA, Canada, Australia and United Kingdom. We also ship internationally. The timely delivery of your order is one of our priorities so we make sure that you get the fastest and the best shipping prices. It’s only at Dr. Numb® where shipping charges are shared with the customer. As we grow, our shipping costs will come down and that savings will be passed on directly to you, our valued customers. For more information on Shipping Rules and Restrictions, see available Shipping Information below. If we cannot deliver the product you ordered, for any reason, we will contact you and give you the option to cancel and receive a refund or accept a substitute item.

Available Shipping Options

Please refer to the following shipping options below. Each shipping option has its own restrictions and charges that will be applied to your order. Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method to express or overnight, your order must be received and clear credit authorization before cut-off time or your order may not be processed until the following business day. Business days are Monday-Friday, excluding national holidays.

Mail delivery times depend on what service you use to send your item, its origin and where it’s going. See below for a list of expected delivery timeframes for our domestic standard, express and overnight services.

All orders from Contiguous and Non-contiguous U.S. States, U.S. Minor Outlying Islands, and U.S. Military Addresses ship from the following locations:

  • 1124 Fir Ave. Blaine, Washington, USA 98230
  • 605 Highway 76, Building 2, White House, Tennessee, USA 37188

Contiguous U.S. Shipping

US Shipping Table

Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM Eastern Time from Monday to Friday only. Overnight and Express orders are delivered via FedEX® to physical addresses only. Express orders may ship via FedEX® Express Delivery depending on the availability of forwarding facilities in your area. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: USPS First Class Mail service, covers all states of USA, PO Box, FPO and APO Addresses and offers delivery within 4-10 business days depending on the availability of USPS forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Non-Continental U.S. Shipping

The following rates apply to Alaska, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and Virgin Islands.

Non-Continental US Shipping

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

U.S. Minor Outlying Islands Shipping

US Minor Outlying Islands Shipping

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

Canada Shipping

All Canada orders originate from:

Mississauga, Ontario L4W 4L4

Canada Shipping

Overnight and Express orders are delivered via Canada Post Priority and Canada Post Xpressport respectcively. Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM Eastern Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: Canada Post Regular Parcel service, covers all provinces of Canada and offers delivery within 2-9 business days or more depending on the availability of Canada Post forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

United Kingdom Shipping

All UK and EU Orders originate from:

Retford, Nottinghamshire, United Kingdom

UK Shipping

Orders are delivered within promised delivery dates provided that the orders were placed before 11 AM GMT from Monday to Friday only. Overnight orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: Economy Courier Service (via Yodel), covers all states of United Kingdom and offers delivery within 3-5 business days or more depending on the availability of Royal Mail forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

Other European Countries

All UK and EU Orders originate from:

Retford, Nottinghamshire, United Kingdom

UK Shipping

Shipping Cut-off time for Express orders is 11 AM GMT, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs.

Australia Shipping

All Australia Orders originate from:

Hillsdale New South Wales 2036

UK Shipping

Overnight and Express orders are delivered via AusPost Standard Overnight and AusPost Express respectively. Orders are delivered within promised delivery dates provided that the orders were placed before 12 PM Australian Pacific Time from Monday to Friday only. Overnight and Express orders entered after the cut-off time will ship next day. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay.

Our default shipping method: AusPost Registered Mail service, covers all states of Australia and offers delivery within 3-5 business days or more depending on the availability of Royal Mail forwarding facilities. Ground orders will normally ship within 48hrs. Exceptions to this would be a holiday weekend and during the Christmas season.

International Shipping

All International Orders originate from:

807 Airport Access Road, Traverse City, Michigan 49686 USA
The following rates apply to countries not specified above.

International Shipping

Shipping Cut-off time for Express orders is 11 AM Pacific Time, Monday to Friday only. Exceptions to this would be a holiday weekend and during the Christmas season. Please provide physical address to avoid delay. Standard orders normally ship within 48hrs